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FAQS
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Who are the counselors?Saw Counseling Center are licensed, trained, experienced, and accredited psychologists (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), or licensed professional counselors (LPC). All of them have a Masters Degree or a Doctorate Degree in their field. They have been qualified and certified by the professional board after successfully completing the necessary education, exams, training and practice. While their experience, expertise and background vary, they all possess at least 3 years and 1,000 hours of hands-on experience.
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Who will be helping me?After you book your appointment, we will match you to an available counselor who fits your objectives, preferences, and the type of issues you are dealing with. Different counselors have different approaches and areas of focus, so it’s important to find the right person who can achieve the best results for you. We have found that we are able to provide a successful match most of the time; however, if you start the process and you feel your counselor isn’t a good fit for you, you may elect to be matched to a different counselor.
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Is online counseling right for me?Saw Counseling Center may be right for you if you’re looking to improve the quality of your life. Whenever there is anything that interferes with your happiness or prevents you from achieving your goals, we may be able to help. We also have counselors who are specialized in specific issues, such as stress, anxiety, relationships, parenting, depression, addictions, eating, sleeping, trauma, anger, family conflicts, LGBT matters, grief, religion, self esteem and more. Our company is not the right solution for you if any of the following is true: You have thoughts of hurting yourself or others You are a minor or you are under the care of a legal guardian You are in an urgent crisis or an emergency situation You have been diagnosed with a severe mental illness, or if you have been advised to be in psychological supervision or psychiatric care
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After i book my fisrt appoinment,how long will it take to mach with counselor?"In most cases within 24 hours or less.
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What should I expect at my first appointment?It’s very normal to feel anxious, nervous, or unsure about your first therapy session. Our psychologists and/or social workers will provide a private, comfortable, safe, respectful and non-judgmental place for you to discuss anything you need to. In the first few sessions, the practitioner will typically ask you questions about yourself, your life, and any presenting problems you would like to work on. Together, you will create a plan of how therapy can assist you with these problems, how many sessions it may take, and how frequently you should meet. Prior to your first session it can be helpful for you to ask yourself what changes you would like to make in your life. The aim of therapy is for us to then work together to help you achieve those changes.
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How will I communicate with my counselor?You can get counseling in four ways: Exchanging messages with your counselor Chatting live with your counselor Speaking over the phone with your counselor Video conferencing with your counselor You can use different ways at different times as you wish, based on your needs, availability, and convenience.
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Is online therapy a substitute for face to face Therapy?The professionals who work through Saw Counseling Center are licensed and credentialed therapists who were certified by the medical board to provide therapy and counseling. However, while the service may have similar benefits, it’s not capable of substituting for traditional face-to-face therapy in every case. Please note that your provider won’t be able to make any official diagnosis, to fulfill any court order or prescribe medication.
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How long can I use saw counseling center services for ?This depends on your needs, it varies a lot from one person to another. Some people feel they get most of the value after just a few weeks, while others prefer to stick to the program for an extended period of time. This is completely up to you. Please note that the maximum time for any counseling session is 40-55 minutes.
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How does teletherapy work?Our online sessions work in the same format as in person visits. We Will schedule a consistent time each week to meet, using a secure portal, and instead of publicly waiting in my office, you'll be taken to a virtual waiting room that is completely confidential and HIPAA compliant.
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